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Privacy Policy

Last updated: March 2026 · SpeeTch AI, Inc.

SpeeTch AI, Inc. ("SpeeTch AI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our platform and services.

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, organization name, and payment information.

Usage Data: We collect information about how you use our platform, including session data, feature usage, and interaction logs.

Clinical Encounter Data: When you use SpeeTch AI during patient encounters, we process audio transcripts, translations, and generated clinical notes. This data may constitute Protected Health Information (PHI) under HIPAA.

Technical Data: Device information, IP addresses, browser type, and operating system data collected automatically.

2. How We Use Your Information

  • To provide, maintain, and improve our services
  • To generate clinical notes, translations, and coaching content
  • To process payments and manage your account
  • To send service-related communications
  • To comply with legal obligations
  • To protect the security and integrity of our platform

3. HIPAA and Protected Health Information

SpeeTch AI is designed for use in healthcare environments. We maintain HIPAA-ready architecture and will execute a Business Associate Agreement (BAA) with covered entities prior to processing any Protected Health Information. Patient encounter data is encrypted in transit and at rest and is never used to train AI models.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Service providers who assist in operating our platform, bound by confidentiality obligations
  • EHR systems you authorize (Epic, Oracle Health, FHIR R4-compliant systems)
  • Legal authorities when required by law or to protect rights and safety
  • Business successors in the event of a merger, acquisition, or asset sale

5. Data Security

We implement enterprise-grade security measures including encryption in transit and at rest, multi-factor authentication, role-based access controls, and complete audit trails. Despite these measures, no system is completely secure. We encourage you to use strong passwords and contact us immediately if you suspect unauthorized access.

6. Data Retention

We retain account data for as long as your account is active and for a reasonable period thereafter. Clinical encounter data retention periods are configurable at the organization level to meet your compliance requirements. You may request deletion of your data by contacting us at privacy@speetch.ai.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at privacy@speetch.ai. We will respond within 30 days.

8. Cookies

We use cookies and similar technologies to operate our platform. See our Cookie Policy for details.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by email or through the platform. Continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

SpeeTch AI, Inc.
Email: privacy@speetch.ai
General: info@speetch.ai

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